The short answer is no flash, or at least very little flash. For me, the perfect ratio of text to images/flash files on a site is 10/1 (10 lines of keywords and contact information per flash file or image). That is not a hard and fast number, just a ball park figure to help ensure that both human and electronic visitors get the information they need.
Danny Sullivan who is the Editor in Chief of Search Engine Land makes a great point that flash heavy sites will never do well in SERPS (search engine results page). Why? Because bots don't have eyes. Flash and even jpgs were created for the human experience, and while that is great for us, it is a huge stumbling block when you are relying on a piece of software to get your website in front of millions of people.
Just in case you would like some other reading material:
Search Engine Tattler
Success Works
Edevmachine
Happy Holidays!
Thursday, December 13, 2007
To Flash Or Not To Flash - Answers For Your Dealership
Posted by Noel at 9:04 AM 1 comments
Wednesday, November 28, 2007
Social Networking And Your Dealership
Recently, one of my clients came to me and asked me about running a PPC campaign for his Myspace account. He has known me for a while now and knows that I am not a huge fan of the Myspace designs and layouts. Don't get me wrong, I think Myspace is a fantastic idea and I have am intrigued by the new social marketing movement and how this will ultimately change how we view PPC and even selling cars.
This lead me do some research into the dealership pages that are out there now and what they had done. Until this week I had never set up a Myspace account so I had no idea what to expect, and I am by no means an expert on social media or even PPC in social media so take this advice with a grain of salt (or a whole salt mine). There are some things that these dealerships are doing that I like and think will work, and other things that I think they could do better. These are not my clients websites and I do not know anything about these dealerships other then what can be found on their Myspace pages.
The first one I found was Nemer Vw's page and I have to say this has a lot of potential. They are very upfront about the fact that this is the dealerships page, and their intent to use this as a marketing tool, they have a vehicle with a "Myspace" price and an open call for local musical artists. I think the main thing they are missing is a more "human" feel. I don't feel a connection to the personality who is creating this page (presumably the internet manager or a younger sales associate). I want to know who is updating this, is the sale only good if I talk to this person? How does the dealership want me to let them know I want this car and I am a "friend"? For me a little more social spin on this would make it a fantastic marketing tool.
The second one I found was Elk Groves Myspace page. This page may or may not have great information, its hard to tell because my eyes got tired after about 10 seconds and I left. The "lesson" here is that as with all advertising if the content isn't clear and readable it's not going to help you sell cars. Sure, the car is flashy, hip and hot, but I would not recommend using it as a background, instead I would have added it to my pictures or used it as my avitar.
What do you think of these sites? Would you buy a car from the dealership based on their Myspace page? Do you even care that they have a Myspace page?
Posted by Noel at 9:44 AM 1 comments
Tuesday, November 20, 2007
Blog Thoughts - Connections -Why Your Dealership has to Blog
Why is it that you keep reading certain blogs over and over again and others you dismiss after a few lines? What value are you looking for from your blog reading? Why do people keep visiting myspace.com when the pages are so god awful busy and ugly? The answer for most people is connection.
Posted by Noel at 8:03 PM 2 comments
Saturday, November 17, 2007
It's the Holiday Season - A Hectic Time
Posted by Noel at 1:29 PM 0 comments
Friday, November 9, 2007
Weathering The Storms of Automotive Change
Today I was doing some research on one of my clients market areas (Harrisburg, PA) and I stumbled across this website : http://mccafferty.com/index.htm for a dealership has been open since 1954! My little Friday addled brain just boggles thinking about all the events and crisis's they have successfully navigated around. I wish all my clients this much success and longevity!
Happy Friday!
Posted by Noel at 3:44 PM 0 comments
Tuesday, October 30, 2007
Ad Words: Revenge is Cheap in 2007
First off let me say that I do not condone this sort of activity, however it is rapidly becoming more common place. In the spirit of the season I am going to tell you about a scary new way that people can be destroying your reputation for a couple of bucks a week.
Let's take the fictitious story of Jimmy and his local Porsche dealership. We will pretend that Jimmy went out and bought a brand new 2008 Boxster in his favorite color of Sea Foam Green. Jimmy loved his car for the first 150 miles or so until the engine fell right out of the car in the middle or rush hour traffic. Suddenly Jimmy isn't very happy at all, so he calls the dealership asking them to come get him, the car and what is left of the engine. Well things go from bad to worse and Jimmy is left with his very expensive car and a box of engine pieces standing on the curb.
Our hero eventually gets his car put back together but at an extreme cost and so he vows revenge against the dealership. How does he plan to get revenge? He starts a smear campaign using a "disposable" blog and his adwords account. Jimmy writes an SEO friendly blog and then sets up an adwords account with 20 bucks and just lets it run.
For most dealerships a smear campaign like this would be earth shattering, because the average dealership does not have a reputation manager on staff. If this were to happen to a dealership without a website, or a poorly designed website the ramifications could be catastrophic. It would take the dealership forever to get that link buried if they ever even found out that someone had done this to them.
Posted by Noel at 9:05 PM 0 comments
Labels:SEM,Automotive, Cars,Technology dealerships, PPC, SEM
Friday, October 26, 2007
Halloween is Coming!
This morning there was a hard frost on the ground when I left my house, the first one of the year. Ever since I was a little girl growing up in Maine that has been the first sign that Halloween is fast approaching and it was finally time to go buy my Halloween costume. When I was little costumes came in card board boxes with the scratchy plastic masks, and we loved them.
Every year we would go to the local store and stand in front of the choices trying desperately to find the perfect costume for trick or treating. My siblings and I would fight over which super hero or cartoon character we would be for the year. One year when I was still pretty little my mother made us some pretty silly looking chicken egg costumes made out of "mill paper" and rented herself a giant yellow chicken costume for the night. The only benefit was I got all the Dots and gummy fish that she collected that night and she ate my popcorn ball :).
In case I don't get a chance to post before then have a safe and happy Halloween!
~ps image came from www.tagyerit.com
Posted by Noel at 2:16 PM 0 comments
Friday, October 19, 2007
Google Adwords Ad To Make You Go HMMM???!!
Was there a party at the Google Editors office? Maybe they are all out playing Halo 3? I saw this on Marketing Pilgrim and I thought they had to be kidding so I tried it myself..they weren't kidding.
Posted by Noel at 11:41 PM 1 comments
Wednesday, October 17, 2007
Google Bites Off More Than It Can Chew?
A couple of weeks ago everyone at our office was buzzing about how cool Goog411 is, but the service isn't living up to the hype. The past few times I have tried call for a number it hasn't worked out. I keep getting an unprofessional sounding message where people in the back ground shout out random business names like "Roto-router" followed by the gentleman's voice saying "We are a little backed up, please call back. Talk to you soon". The sound quality of the message is very poor, and its really annoying to listen to the tinny distorted voices in the background.
Posted by Noel at 8:57 PM 1 comments
Wednesday, October 10, 2007
Radical Transparency...Is It Worth It?
Would you allow your employees to openly blog about what goes on in your company? Would you set limitations (such as never talk about x product)? Would you penalize your employees for admitting to a weakness in your companies structure? For most businesses the answer to that is "yes!".
Posted by Noel at 7:47 PM 0 comments
Monday, October 8, 2007
Automotive Prediction Monday: Like Football..Only Not
Blogs are taking over the world aaahhhh!!! Two years ago blogging was for the "social misfits" or attention seekers, now everyone is blogging. There are funny blogs, sad blogs, entertaining blogs even blogs that are little more than a few random sentences every great once in a while, but no matter what the content someone somewhere will eventually read these missives.
Posted by Noel at 11:09 PM 0 comments
Saturday, October 6, 2007
Donorschoose.org Challenge
Dear Reader,
Many of us were lucky enough growing up to have access to things like cameras, art supplies and various materials for school projects, but we all knew at least one child in our class who didn't have those same advantages. Through Donorschoose.org teachers can request help to pay for materials that their classrooms need and can not afford.
Posted by Noel at 6:38 PM 0 comments
Friday, October 5, 2007
TGI Friday and Random Thoughts
TGIF! Have I told you lately how much I love weekends? No? Well I do. Don't get me wrong I have a pretty awesome job all things considered, but there is nothing as wonderful as coming home on a Friday night (especially if I was industrious and did some housework during the week).
Posted by Noel at 10:05 PM 0 comments
Wednesday, October 3, 2007
Microsoft to Help Small Businesses Enter the PPC Market
The press release says they are going to offer three classes at 19.95 to teach the essentials of SEM and SEO. Wow, I bet my boss would have loved a deal like that when he was spending thousands of dollars training us on SEO and SEM. The reality is that at best these businesses will get a crash course in Live Search, ROI, Adcenter and some basic information on what PPC is. My guess is there won't be real training that covers a/b testing, negative keywords, proper geo targeting by population, the importance of meta data, dynamic landing pages, effective ad copy writing, etc, etc, etc.
If 60 bucks was all it took to become an SEM/SEO expert then every campaign out there would have a fabulous ROI, a 25% conversion rate, and a CPC of under $3.00. The majority of these companies are going to set up their own SEM campaigns and then forget them, which is terrible for the industry as a whole. These businesses need to have a strong, well formed online marketing presence handled by a qualified professional who not only has the time but the skills necessary to coax these campaigns into success. The changes to search engine algorithms change regularly which often sends even the most seasoned SEM/SEO experts scurrying to regain lost conversions. Now imagine the effect one of these changes could have on "Jim the Plumber" who believes the hype that this solution is all he needs to secure his dream of retiring next year. It's Microsoft and they are the good guys... Right? When will Microsoft learn from it's own mistakes?
Posted by Noel at 6:58 PM 3 comments
Labels:SEM,Automotive, Cars,Technology adCenter, conversions, dealerships, PPC, SEM, technology, Work
Sunday, September 30, 2007
Parts and Service Leads
Why is it that so many dealerships don't want parts and service leads from their PPC Campaigns? Every couple of weeks I hear from a disgruntled client who is upset that they are getting contacted for their parts and service centers, but I just don't understand why. To me this is like my little brother being upset that people are coming into his bakery for whoopie pies but not peanut butter balls. Eventually all of those whoopie pie eaters are going to be adventurous enough to try the peanut butter balls. No one can resist all that chocolate covered peanut buttery goodness forever...right?
Someday those people who need parts/service are going to have to buy a new car (usually sooner rather then later), and it seems to me that getting someone in your front door is a great way to be added to the list of places to buy cars from. Occasionally, you will even find the golden customer who brings their vehicle in for repairs and realizes its cheaper to buy a new one. Is there a new school of business that says money is bad? No? I didn't think so either...well just in case you are feeling adventurous here is my little brothers peanut butter ball recipe (shhh it's a secret)....
PEANUT BUTTER BALLS
2 lb. peanut butter
3 lb. powdered sugar
1 lb. butter, melted
2 tsp. Pure Vanilla Extract
Mix well in large bowl. Make small balls (approximately 150).
COATING:
2 (12 oz.) pkg. chocolate chips
1 block paraffin wax
Melt together in double boiler. Dip balls and put on waxed paper to "dry".
And for those who don't know what a whoopie pie is :
For cakes:
2 cups all-purpose flour
1/2 cup Dutch-process cocoa powder
1 1/4 teaspoons baking soda
1 teaspoon salt
1 cup well-shaken buttermilk
1 teaspoon vanilla
1 stick (1/2 cup) unsalted butter, softened
1 cup packed brown sugar
1 large egg
For filling
1 stick (1/2 cup) unsalted butter, softened
1 1/4 cups confectioners sugar
2 cups marshmallow cream such as Marshmallow Fluff
1 teaspoon vanilla
Make cakes:
Preheat oven to 350°F. Whisk together flour, cocoa, baking soda, and salt in a bowl until combined. Stir together buttermilk and vanilla in a small bowl. Beat together butter and brown sugar in a large bowl with an electric mixer at medium-high speed until pale and fluffy, about 3 minutes in a standing mixer or 5 minutes with a handheld, then add egg, beating until combined well. Reduce speed to low and alternately mix in flour mixture and buttermilk in batches, beginning and ending with flour, scraping down side of bowl occasionally, and mixing until smooth. Spoon 1/4-cup mounds of batter about 2 inches apart onto 2 buttered large baking sheets. Bake in upper and lower thirds of oven, switching position of sheets halfway through baking, until tops are puffed and cakes spring back when touched, 11 to 13 minutes. Transfer with a metal spatula to a rack to cool completely. Make filling: Beat together butter, confectioners sugar, marshmallow, and vanilla in a bowl with electric mixer at medium speed until smooth, about 3 minutes. Assemble pies: Spread a rounded tablespoon filling on flat sides of half of cakes and top with remaining cakes. Makes 8 individual desserts
Thursday, September 27, 2007
MSN Live and A fun Quiz :)
Happy Birthday Google!
Posted by Noel at 9:11 PM 0 comments
Tuesday, September 25, 2007
Busy rambling thoughts
My husbands best friends got married this weekend and it was lovely. We spent all weekend with them just relaxing and helping with last minute details. Everyone was so cheerful and happy and calm. I definitely wasn't calm before our wedding, I was so nervous that something important wouldn't get done (like the marriage license). Everything turned out magically at both weddings.
This weekend I didn't get my laundry done, or the shopping, or any of the 11 zillion things I need to get done before my father shows up this week. This is causing me huge amounts of stress, and I am not dealing with that as gracefully as I could be. I have always had that problem, when I get stressed I get very angry and with my bad temper that doesn't work out well for anyone. Hopefully I am better than I was, but I wouldn't count on it ;)
Posted by Noel at 8:37 AM 0 comments
Labels:SEM,Automotive, Cars,Technology weekend
Friday, September 21, 2007
Don't Ignore Me Because I Am A Woman
For those of you who don't know this, I hate my car. More than I hate my car, I am beginning to hate the franchise dealership that is responsible for repairing it.
The Internet says my synchronizing is off and that could lead to the gears stripping....and that means a new and expensive transmission on a two year old car. I have told the dealership that this is happening in every single call and voice mail I have left in the past two weeks, and they still have not called me back. If they were not the only franchise dealership in town I would have gone somewhere else a long long time ago.
Posted by Noel at 10:15 PM 0 comments
Labels:SEM,Automotive, Cars,Technology automotive, dealerships, women
Google hits the Road
Posted by Noel at 12:13 AM 0 comments
Labels:SEM,Automotive, Cars,Technology automotive, SEM, technology
Wednesday, September 19, 2007
Why Read Marketing Pilgrim?
Sorry for no post yesterday the release of Presentation and the live Demo with Googlers stole a huge part of my day.
During my thrice daily review of MP I noticed Andy Beal is offering $500.00 to write about why we read their blog each day. This is a fantastic way to build link juice for themselves (not that they need it) and for a lot less money then if they were buying links.
This is part of the reason I read them every day, they have fantastic ideas on marketing, blogging and provide some very interesting reviews of the latest and greatest in SEM. Andy's blog is one of the few "out of industry" blogs that I read because of the product highlights and new features.
After all, without them, it might have taken me an extra 3 hours to find out that the awesomeness that is Google Presents had finally been released.
Posted by Noel at 12:51 PM 1 comments
Labels:SEM,Automotive, Cars,Technology marketing pilgrim, SEM
Monday, September 17, 2007
Double Clicking is for Windows
Today, while we were doing research for our PPC applications, I sent my co-worker the link to MSN's Ad Center Labs http://adlab.microsoft.com/. The ad with "Search Master Steve"really made me laugh. Sure the ad is targeting non professional SEM folks but I find it hard to believe most people won't consider the ad slightly insulting. How did they miss the lessons that Dell taught with their "Steve" in the early 2000's? I mean come on the guy was arrested for pot possession and completely ruined millions of dollars in advertising...
On initial review there are some cool little tools (demographic approximations!) but the real value seems to be diluted by MSN's outlandishly cartoon like presentation. Any statistical value these tools may actually hold seem to be so far buried in cute that they are rendered pointless. MSN would do well to just give us the info we need in plain html without all the "pizazz".
As my co-worker was reviewing the site he also pointed out that the site was extremely Microsoftish with its bright, surreal, cartoon like graphics and cheesy interface (I knew that was coming as he is a self proclaimed "website snob"). After getting over his "snobbery" he decided to check out some of the links anyways. After a few moments of discussing the relevance of some of the new information potentially available for our PPC campaigns he exclaimed "Double clicking is for Windows not the Internet! No one wants to double click on the Internet!"
Sunday, September 16, 2007
Sunny Sunday
Posted by Noel at 5:31 PM 0 comments
Labels:SEM,Automotive, Cars,Technology apples, blogrush, fall
Saturday, September 15, 2007
Fall is in the air!
INGREDIENTS:
3 pounds tart apples
2 tablespoons lemon juice
1/2 cup brown sugar
1/2 teaspoon cinnamon
1/2 teaspoon nutmeg
1/3 cup all-purpose flour
1/3 cup granulated sugar
1/3 cup rolled oats
4 tablespoons cold butter (1/2 stick)
1/2 cup chopped walnuts or pecans
PREPARATION:
Peel, core and chop apples, toss in a bowl with lemon juice to prevent darkening. In a separate bowl, combine brown sugar, cinnamon, and nutmeg; stir into apples. Set aside.
In another bowl combine flour, sugar and oats. Cut butter into 8 pieces, and cut butter into flour until mixture looks like crumbs. Stir in nuts. Butter a 10 X 10-inch baking dish. Spread apples in bottom of baking dish then sprinkle with flour mixture. Bake at 375° for 30 to 45 minutes, or until apples are tender and topping is lightly browned. Serve warm or at room temperature with ice cream.
Posted by Noel at 8:12 PM 0 comments
Friday, September 14, 2007
What A Girl Wants
The new marketing hype is that women buy more cars, and have a larger influence in the car buying process then ever before, but what does that really mean to a dealership? Search Engine Marketers are driving tons of high quality traffic to your website but how do you convert them?
Women buy relationships as much as they buy cars. I remember when my now husband and I were looking for my car I was that salesman's best friend. At every point of contention that my husband offered I countered for the salesman even though it was costing us money! Why? I liked him. He was a little on the cute side and didn't talk to me like I was a "girl". He answered my questions directly and didn't seem bored with us. Now a few years later I hate my car but I would still buy from that same sales guy again.
Another thing women want is safety. We want proof that the car we are buying is going to be safe to put our loved ones in. Most guys think we care more about color (well OK sometimes we do.... burnt orange is *NOT* the new black) then we do about anything else. We can have pretty colors in our home where our children won't be flying down the street at 60 miles an hour separated by just tires and some fiberglass. We would like to go to your website and get all the information we need (safety ratings, community posting area where we can ask information questions, price, color, options, contact us forms) quickly and without a high pressure sales pitch. Oh and if you can share Gram's recipe for monkey rolls that would be great too :)
Posted by Noel at 7:04 PM 2 comments
Labels:SEM,Automotive, Cars,Technology automotive, conversions, dealerships, PPC, women