Tuesday, February 5, 2008

Speak Your Mind At NADA

NADA is just days away and the excitement is building! Everyone I have talked to in the past few days is really excited about what will and won't be discussed/presented this year. So in the spirit of lighthearted NADA fun I offer this advice from my grammy (who probably "borrowed" it from some famous person) "Speak your mind even if your voice shakes". What does this have to do with NADA and your dealership?

Ask questions
Demand results
Don't fall for the hype, get documented proof
If there is something you want ask for it
Demand better delivery
Demand better, more personalized service
Demand solutions that fit your needs, don't bend to your providers mold
and most of all Talk, talk, talk, talk to your vendors and get to know them not only as represenatives of the companies but as people.


Now, go have fun and report back on all the cool things you see.